1. Agreement Overview
By accepting a quote or placing an order with Zapp Wraps, the client agrees to the following terms and conditions regarding the design, production, and installation of a vinyl vehicle wrap.
2. Quotes & Payments
2.1 Pricing & Estimates
- All quotes are valid for 30 days from the date issued.
- Pricing is subject to change based on material costs or design modifications requested after approval.
2.2 Deposit & Payment
- A 100% deposit is required to begin production.
- Any remaining balance must be paid in full upon completion of the wrap before the vehicle is released.
- An invoice is sent Via Quickbooks and payments can be made via credit card, check, or bank transfer
2.3 Cancellations & Refunds
- Deposits are non-refundable once materials have been ordered or design work has begun.
- If the project is canceled before production starts, a refund may be issued minus any design or administrative fees.
3. Design & Approval
3.1 Proofing & Revisions
- Customers will receive a digital proof for approval.
- Up to two (2) minor revisions are included; additional changes may incur a design fee.
- Once approved, the design is final, and changes may result in additional costs.
3.2 Color Matching
- We strive for accurate color representation but cannot guarantee an exact match to digital screens or printed materials.
- If precise color matching is required, a printed color sample can be provided at an additional cost.
4. Installation
Zapp Wraps does not warranty decals installed by customers or third parties. It is the customer's responsibility to ensure the surface is properly cleaned and suitable for vinyl adhesion.
5.2 ExclusionsThe warranty does NOT cover:
- Damage caused by improper maintenance, accidents, vandalism, pressure washing, or extreme weather conditions.
- Issues caused by rust, poor paint condition, or aftermarket coatings that interfere with adhesion.
- Normal wear and tear over time, including fading due to UV exposure.
5.3 Wrap MaintenanceTo extend the life of your wrap:
- Hand wash only with mild soap and a microfiber cloth.
- Avoid pressure washing, automatic car washes, or harsh chemicals.
- Park in a garage or shaded area to reduce UV exposure.
6. Liability & Indemnification
- Zapp Wraps is not liable for any damages resulting from pre-existing paint issues, improper care, or third-party removal attempts.
- The client is responsible for ensuring legal compliance of graphics, logos, and designs used in the wrap.
- Once installed, the client assumes full responsibility for the appearance, maintenance, and legality of the wrap.
7. Wrap Removal
- Vinyl wraps can typically be removed without damaging factory paint when removed properly.
- Zapp Wraps offers wrap removal services at an additional cost.
- Removal of wraps installed by other companies may incur additional labor fees due to unknown adhesive conditions.
