1. Agreement Overview
By accepting a quote or placing an order with Zapp Wraps, the client agrees to the following terms and conditions regarding the design, production, and installation of a vinyl vehicle wrap.
2. Quotes & Payments
2.1 Pricing & Estimates
- All quotes are valid for 30 days from the date issued.
- Pricing is subject to change based on material costs or design modifications requested after approval.
2.2 Deposit & Payment
- A 100% deposit is required to begin production.
- Any remaining balance must be paid in full upon completion of the wrap before the vehicle is released.
- An invoice is sent Via Quickbooks and payments can be made via credit card, check, or bank transfer
2.3 Cancellations & Refunds
- Deposits are non-refundable once materials have been ordered or design work has begun.
- If the project is canceled before production starts, a refund may be issued minus any design or administrative fees.
3. Design & Approval3.1 Proofing & Revisions
- Customers will receive a digital proof for approval.
- Up to two (2) minor revisions are included; additional changes may incur a design fee.
- Once approved, the design is final, and changes may result in additional costs.
3.2 Color Matching
- We strive for accurate color representation but cannot guarantee an exact match to digital screens or printed materials.
- If precise color matching is required, a printed color sample can be provided at an additional cost.
4. Installation & Vehicle Preparation
4.1 Vehicle Condition
- The vehicle must be clean and free of wax, rust, dirt, grease, or old adhesives before installation.
- Any necessary cleaning or surface preparation performed by Zapp Wraps will incur additional charges.
4.2 Installation Process
- Installation times may vary based on the complexity of the wrap. Standard turnaround is 2-5 business days.
- Clients must remove accessories ( Ladder racks, pipe racks, or any other added accessories.) if required for a seamless wrap, or we can remove them for an additional fee.
4.3 Wrap Coverage & Limitations
- Full wraps may not cover all edges, deep recesses, or textured surfaces completely due to vinyl limitations.
- We are not responsible for minor imperfections due to the vehicle’s condition (e.g., dents, chips, deep scratches).
5. Warranty & Care Instructions5.1 Warranty Coverage
- Zapp Wraps offers a 1-year installation warranty against peeling, lifting, or bubbling due to improper installation.
- Manufacturer material warranties apply and vary by brand (typically 3-7 years, depending on conditions).
5.2 ExclusionsThe warranty does NOT cover:
- Damage caused by improper maintenance, accidents, vandalism, pressure washing, or extreme weather conditions.
- Issues caused by rust, poor paint condition, or aftermarket coatings that interfere with adhesion.
- Normal wear and tear over time, including fading due to UV exposure.
5.3 Wrap MaintenanceTo extend the life of your wrap:
- Hand wash only with mild soap and a microfiber cloth.
- Avoid pressure washing, automatic car washes, or harsh chemicals.
- Park in a garage or shaded area to reduce UV exposure.
6. Liability & Indemnification
- Zapp Wraps is not liable for any damages resulting from pre-existing paint issues, improper care, or third-party removal attempts.
- The client is responsible for ensuring legal compliance of graphics, logos, and designs used in the wrap.
- Once installed, the client assumes full responsibility for the appearance, maintenance, and legality of the wrap.
7. Wrap Removal
- Vinyl wraps can typically be removed without damaging factory paint when removed properly.
- Zapp Wraps offers wrap removal services at an additional cost.
- Removal of wraps installed by other companies may incur additional labor fees due to unknown adhesive conditions.
