1. Agreement Overview
By accepting a quote or placing an order with Zapp Wraps, the client agrees to the following terms and conditions regarding the design, production, and installation of a vinyl vehicle wrap.
2. Quotes & Payments
2.1 Pricing & Estimates
- All quotes are valid for 30 days from the date issued.
- Pricing is subject to change based on material costs or design modifications requested after approval.
2.2 Deposit & Payment
- A 100% deposit is required to begin production.
- Any remaining balance must be paid in full upon completion of the wrap before the vehicle is released.
- An invoice is sent Via Quickbooks and payments can be made via credit card, check, or bank transfer
2.3 Cancellations & Refunds
- Deposits are non-refundable once materials have been ordered or prints are started.
- If the project is canceled before production starts, a refund may be issued minus any design or administrative fees.
3. Design & Approval
3.1 Proofing & Revisions
- Customers will receive a digital proof for approval.
- Up to two (2) minor revisions are included; additional changes may incur a design fee.
- Once approved, the design is final, and changes may result in additional costs.
3.2 Mock-Up Disclaimer
- Design mock-ups are provided as visual representations of the intended wrap. While we strive to match the final installation as closely as possible, variations in color, placement, scale, or proportions may occur due to the contours and dimensions of the actual vehicle. These differences shall not be considered defects.
3.3 Color Matching
- We strive for accurate color representation but cannot guarantee an exact match to digital screens or printed materials.
- If precise color matching is required, a printed color sample can be provided at an additional cost.
4. Installation & Vehicle Preparation
4.1 Vehicle Condition
- The vehicle must be clean and free of wax, rust, dirt, grease, or old adhesives before installation.
- The vehicle may not have any failing, loose, or damaged paint. If so, the client accepts responisbilty for adhision issues.
- Any necessary cleaning or surface preparation performed by Zapp Wraps will incur additional charges.
4.2 Installation Process
- Installation times may vary based on the complexity of the wrap. Standard turnaround is 2-5 business days.
- Clients must remove accessories ( Ladder racks, pipe racks, or any other added accessories.) or we can remove them for an additional fee.
4.3 Wrap Coverage & Limitations
- Full wraps may not cover all edges, deep recesses, or textured surfaces completely due to vinyl limitations.
- We are not responsible for minor imperfections due to the vehicle’s condition (e.g., dents, chips, deep scratches, paint issues).
- While every effort is made to ensure a clean and concealed installation, slight visibility of the vehicle’s original paint may occur around certain edges due to inherent design limitations.
5. Warranty & Care Instructions
5.1 Warranty Coverage
- Zapp Wraps offers a 1-year installation warranty against peeling, lifting, or bubbling due to improper installation.
- Manufacturer material warranties apply and vary by brand (typically 3-7 years, depending on conditions).
5.2 ExclusionsThe warranty does NOT cover:
- Damage caused by improper maintenance, accidents, vandalism, pressure washing, or extreme weather conditions.
- Issues caused by rust, poor paint condition, or aftermarket coatings that interfere with adhesion.
- Normal wear and tear over time, including fading due to UV exposure.
5.3 Wrap MaintenanceTo extend the life of your wrap:
- Hand wash only with mild soap and a microfiber cloth.
- Avoid pressure washing, automatic car washes, or harsh chemicals.
- Park in a garage or shaded area to reduce UV exposure.
6. Liability & Indemnification
- Zapp Wraps is not liable for any damages resulting from pre-existing paint issues, improper care, or third-party removal attempts.
- The client is responsible for ensuring legal compliance of graphics, logos, and designs used in the wrap.
- Once installed, the client assumes full responsibility for the appearance, maintenance, and legality of the wrap.
7. Wrap Removal
- Vinyl wraps can typically be removed without damaging factory paint when removed properly.
- Zapp Wraps offers wrap removal services at an additional cost.
- Removal of wraps installed by other companies may incur additional labor fees due to unknown adhesive conditions.
