1. Agreement Overview
By accepting a quote or placing an order, you agree to the terms below covering design, production & installation.
2. Quotes & Payments
2.1 Pricing & Estimates
- All quotes are valid for 30 days from the date issued.
- Pricing is subject to change based on material costs or design modifications requested after approval.
2.2 Deposit & Payment
- A 100% deposit is required to begin production.
- Payments can be made via credit card, check, or bank transfer.
2.3 Cancellations & Refunds
- Deposits are non-refundable once materials have been ordered or design work has begun.
- If the project is canceled before production starts, a refund may be issued minus any design or administrative fees.
3. Design & Approval3.1 Proofing & Revisions
- Customers will receive a digital proof for approval.
- Up to two (2) minor revisions are included; additional changes may incur a design fee.
- Once approved, the design is final, and changes may result in additional costs.
3.2 Color Matching
- We strive for accurate color representation but cannot guarantee an exact match to digital screens or printed materials.
- If precise color matching is required, a printed color sample can be provided at an additional cost.
4. Installation
4.1 Condition
- The area must be clear of any moveable obstacles
- Any vinyl we may need to remove before install may include additional charges.
- Any necessary cleaning or surface preparation performed by Zapp Wraps will incur additional charges.
4.2 Installation Process
- Installation times may vary based on the complexity of the wrap or obstacales we may need to move around.
- Clients must remove accessories if required for a seamless wrap, or we can remove them for an additional fee.
4.3 Wrap Coverage & Limitations
- Full wraps may not cover all edges, deep recesses, or textured surfaces completely due to vinyl limitations.
- We are not responsible for minor imperfections due to the surface condition (e.g., dents, chips, deep scratches).
5. Warranty & Care Instructions5.1 Warranty Coverage
- Zapp Wraps offers a 1-year installation warranty against peeling, lifting, or bubbling
- Manufacturer material warranties apply and vary by brand (typically 3-7 years, depending on conditions).
5.2 ExclusionsThe warranty does NOT cover:
- Damage caused by improper maintenance, accidents, vandalism, pressure washing, or extreme weather conditions.
- Issues caused by rust, poor paint condition, or aftermarket coatings that interfere with adhesion.
- Normal wear and tear over time, including fading due to UV exposure.
5.3 Wrap MaintenanceTo extend the life of your wrap:
- Hand wash only with mild soap and a microfiber cloth.
- Avoid pressure washing, automatic car washes, or harsh chemicals.
6. Liability & Indemnification
- Zapp Wraps is not liable for any damages resulting from pre-existing paint issues, improper care, or third-party removal attempts.
- The client is responsible for ensuring legal compliance of graphics, logos, and designs used in the wrap.
- Once installed, the client assumes full responsibility for the appearance, maintenance, and legality of the wrap.
7. Wrap Removal
- Vinyl wraps can typically be removed without damaging factory paint when removed properly.
- Zapp Wraps offers wrap removal services at an additional cost.
- Removal of wraps installed by other companies may incur additional labor fees due to unknown adhesive conditions.
8. Agreement AcknowledgmentBy submitting approval electronically and or payment, the client agrees to these terms and conditions.
