1. Agreement Overview

By accepting a quote or placing an order with Zapp Wraps, the client agrees to the following terms and conditions regarding the design, production, and installation of any vinyl products.

2. Quotes & Payments

2.1 Pricing & Estimates

• All quotes are valid for 30 days from the date issued.
• Pricing is subject to change based on material costs or design modifications requested after approval.

2.2 Deposit & Payment

• A 100% deposit is required to begin production.
• Any remaining balance must be paid in full upon completion of the decals before released.
• An invoice is sent Via Quickbooks and payments can be made via credit card, check, or bank transfer

2.3 Cancellations & Refunds

• Deposits are non-refundable once materials have been ordered or design work has begun.
• If the project is canceled before production starts, a refund may be issued minus any design or administrative fees.

3. Design & Approval

3.1 Proofing & Revisions

• Customers will receive a digital proof for approval.
• Up to two (2) minor revisions are included; additional changes may incur an additianal design fee.
• Once approved, the design is final, and changes may result in additional costs.

3.2 Color Matching

• We strive for accurate color representation but cannot guarantee an exact match to digital screens or printed materials.
• If precise color matching is required, a printed color sample can be provided at an additional cost.

4. Installation & Surface Preparation

4.1 Surface Condition

• The surface must be clean and free of wax, rust, dirt, grease, or old adhesives before installation.
• The surface may not have any failing, loose, or damaged paint. If so, the client accepts responisbilty for adhision issues.
• The client assumes full responsibility for any failures, defects, or issues arising from installations they perform themselves. We are not liable for application errors or damage resulting from client installation.

5. Warranty & Care Instructions

5.1 Warranty Coverage

• All decals sold as-is come with no warranty, guarantee, or coverage of any kind. The buyer accepts the product in its current condition, and no returns, replacements, or repairs will be provided.

5.2 The warranty also does NOT cover:

• Damage caused by improper maintenance, accidents, vandalism, pressure washing, or extreme weather conditions.
• Issues caused by rust, poor paint condition, or aftermarket coatings that interfere with adhesion.
• Normal wear and tear over time, including fading due to UV exposure.

5.3 Wrap Maintenance To extend the life of your decal

• Hand wash only with mild soap and a microfiber cloth.
• Avoid pressure washing, automatic car washes, or harsh chemicals.
• Park in a garage or shaded area to reduce UV exposure.

6. Liability & Indemnification

• Zapp Wraps is not liable for any damages resulting from pre-existing paint issues, improper care, or third-party removal attempts.
• The client is responsible for ensuring legal compliance of graphics, logos, and designs used in the wrap.
• Once installed, the client assumes full responsibility for the appearance, maintenance, and legality of the wrap.

7. Wrap Removal

• Vinyl can typically be removed without damaging factory paint when removed properly.
• Zapp Wraps offers wrap removal services at an additional cost.
• Removal of wraps installed by other companies may incur additional labor fees due to unknown adhesive conditions.

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